Process Optimization

We are keenly aware that optimizing throughput is more than how well a machine is engineered and built – It’s about how well it consistently performs year after year. Sure – the engineering and quality of a machine is important but just as important is what happens after delivery. That includes on-site training, technical support, documentation, worldwide parts and service, upgradable configurations and especially our optional Process Optimization Program called POP.

Smartech Education Program

The Goal of MPI’s Smartech Education Program is to help our strategic partners achieve optimum throughput.

MPI believes that education is a continuous process. Initial training as well as training of specific functions should be available to all involved including – machine operators, setup personnel, process engineers and maintenance staff. To fulfill the need for training, MPI has developed the Smartech Education Program.

The Smartech Education Program is designed so that we not only train your key people on how to operate and maintain our systems. We also train your trainers on how to use our documentation to present the course material to your operators and maintenance staff. Think about the advantages… as a graduate of our Smartech Education Program you not only have key people trained by our staff, you also gain competent staff trainers available to train all your operators and maintenance staff at the best time for your operation.

Understanding the injection process and making good process decisions produces the best quality wax patterns. Process optimization directly results in productivity gains.

• Reduce scrap
• Reduce injection cycle time
• Higher production rates, more parts per hour
• Improve pattern quality
• Less casting rework
• Reduce casting cost

Courses currently available focus on the following subjects.

Injection Process Training 1

This is a one (1) day training session at MPI that focuses on the basic operation of wax injection machines:

• Classroom Training that is tailored to wax room operators, setup personnel, and process engineers
• Basic review of Machine Safety
• Basic review of Machine Features and Functions
• Basic review of Machine Operation
• Basic review of the variables that affect process control
• Basic review of Pattern Quality Changes
• Hands-on Wax Room training

INCLUDES:

• Injection Process Training 1 Course Reference Manual
• Injection Process Training 1 Course Certificate

1 Day / Price: $300 per person

Injection Process Training 2

This is a one (1) day training session at MPI that focuses on injection process control.

• Classroom Training that is tailored to wax room operators, setup personnel, and process engineers
• Detailed review of Injection Process variables that affect process control
• Detailed review of wax flow and pressure control, understanding their effect on one another and on pattern quality
• Understanding wax temperature, it's effect on die filling
• Monitoring the injection process
• Making good process decisions
• Hands-on Wax Room training

INCLUDES:

• Injection Process Training 2 Course Reference
• ManualInjection Process Training 2 Course
• CertificateCauses of Pattern defects Manual (Bonus)

1 Day / Price: $300 per person

Injection Process Training 3

This is a one (1) day training session for up to six students that is tailored to wax room operators, setup personnel, and process engineers.

• Detailed review advanced injection variables and machine controls
• Programmable wax flow control
• Programmable wax pressure control
• Injection around ceramic cores
• Review of the variables that affect process control
• Review of wax flow and pressure control, understanding their effect on one another and on pattern quality
• Review of wax temperature control, it's effect on die filling
  
• Determine when and how a pattern defect occurs, and how to eliminate them
• Review process for elimination of pattern defects
• Hands-on Wax Room training

INCLUDES:

• Injection Process Training 3 Course Reference Manual
• Injection Process Training 3 Course Certificate

1 Day / Price: $300 per person

Maintenance Training

This is a one (1) day training session at MPI that focuses on wax injector maintenance and how to optimize the performance of MPI Equipment.

• Detailed overview of the machine controls and assemblies.
• Detailed instruction in daily, weekly and annual inspections.
• Hands on instruction in scheduled maintenance procedures.
• Review of machine lockout tag out procedures
• Learn how to identify potential problems and correct them prior to unscheduled down time.

INCLUDES:

• Injection Process Training Course Reference Manual
• Injection Process Training Course Certificate

1 Day / Price: $300 per person

Documentation

The best instruction in the world will be of limited use once the instructor leaves…unless the material is documented. All courses are supported by documentation including a comprehensive training manual.

Smartech Training Calendar

Classes are available on a regularly scheduled basis at MPI in Poughkeepsie, NY and take place from 8:00am to 3:30pm. Classes are also available at the customers site upon request. Contact MPI for availability.

Sign Up Now

Submit the information below to sign up for a class. MPI will supply a confirmation and details within 2 business days.

Technical Support

MPI is dedicated to assisting our customers with technical difficulties, part orders, machine maintenance, emergency service calls, and new machine commissioning. MPI’s engineers and production personnel stand by to help with your inquiries.

MPI Service Department

845-471-7630 Service Phone Line      Monday thru Friday
845-471-2485 Fax           7:00AM to 5:00 PM EST USA
email: service@mpi-systems.com

Phone Support

With a worldwide Sales and Service network, technical support from vour local area representative is typically available within hours. Additionally, MPI’s Parts and Service department is on call from 7:00AM to 5:00 PM EST Monday thru Friday to answer questions and process part orders. To expedite your request or address your concern, please have the MPI model and serial number immediately accessible to facilitate our research. Please use our part numbers when ordering.

For off hours we have voicemail, fax and Email. In this manner, we can commence part orders, researching problems and get started in solving queries when our customer may not be reachable until the next day.

Parts

Most parts are stocked at MPI. We can send them overnight upon request. Please place orders as early as possible in the day. To guarantee same day shipment, orders must be placed by 2:30pm EST. A service technician is available for phone support when installing the new part.

Emergency Service Calls

If your MPI machine is out of service, our technical support engineers can immediately address the problem with phone support. An MPI service technician is available within 48 hours when needed.

POP (Process Optimization Program)

If you are weary of trying to anticipate WHEN your wax room throughput will be reduced by an unplanned machine downtime, you might want to consider MPI’s POP contract (Process Optimization Program). Join the growing list of customers who are taking control of their wax room reliability and throughput.

Let’s say your wax room has 4 MPI wax injectors in operation. An MPI POP contract would schedule 4 support visits (one machine approximately every 3 months). During this scheduled 3 day visit our service engineer will review how the specific MPI wax injector is being used, make recommendations on how to optimize throughput with both procedures and unit adjustments, and train the operators on how to implement the recommendations and required adjustments to the current operating procedures. A POP Service includes a function test of each system, inspection of all wear components and replacement of consumables including filters, seals and O rings.

Additionally, during the scheduled, visit the technician would also review the operation and performance of each of the other 3 units under contract. As a follow up to each service visit, customers receive a written report. The report includes a comprehensive review of the findings of our service engineer regarding the condition of the specific machine, observed set up and run procedures, set up adjustments that were reviewed with your operators and maintenance personnel. Observations of the other MPI machines under contract are also included in the report. Before the final report is submitted, it is reviewed by the MPI Service department and the data compared to data from previous support visits. This process is of great value to customers because it helps identify and avoid potential problems or component failures before they happen.

For more details on POP, click here

Upgradeable Configuration

MPI Units are upgradeable. Our modular design allows for options to be added in the field at a later date.

An example of this is a recent announcement of a spray lubrication upgrade for the MPI 44.; This upgrade was engineered to take advantage of recently available technology that dramatically cuts maintenance time, downtimes, and the consumption of mold release fluids.

Worldwide Parts & Service

CHINA

Zhang Yuchun (Frank)
Beijing Huayu Investment Casting Technology Co., Ltd.
Room D2, 6th Floor, Bldg. B
Tsinghua Tongfang Hi-Tech Plaza
No. 1 Wang Zhuang Rd.
Haidian, Beijing, China, 100083
Tel: 011 (86-10) 62394488
Fax: 011 (86-10) 62394477
China Cell: 011 (86-13) 901018874
Canada Cell: 613-862-8088
Canada Fax: 613-216-1546
E-Mail: frankzyc@sina.com
E-Mail: frank@incastech.com

INDIA

Deepan Dave
Dynatec Sales
122/123 Yashwant Shopping Centre
7th Kartar Road
Borivali (East) Mumbai, India 400 066
Tel: 011-91-22-28612404
Tel: 011-91-22-28612405
Fax: 011-91-22-28631952
Mobile: 011-91-9820218471
USA Tel: 234-380-1052
USA Mobile: 234-380-7501
E-Mail: deepan@bom7.vsnl.net.in
E-Mail: deepan@bom7.vsnl.net.in

EUROPE

Jean-Claude Ackerman
Industrial Marketing Corp.
32 Avenue d’Italie
b-1050 Bruxelles Belgium
Tel: 011-32-2-675-34-60
Fax: 011-32-2-675-32-42
E-Mail: imc@imcbelgium.be

JAPAN

Masaaki Ozawa
Blayson Japan Co., Ltd.
3-8-1 Okayamadai
Tougane-Shi
Chiba-Ken, 283-0826
Japan
Tel: 011-81-434-98-1105
Fax: 011-81-434-98-8201
E-mail: m-ozawa@catv296.ne.jp
E-mail: ozawa@blayson-japan.com


U.S.A.

Service Tech (x307)
Service Tech (x339)
MPI, Inc.
165 Smith Street
Poughkeepsie, NY 12601
Tel: 845-471-7630
Fax: 845-471-2485
E-Mail: service@mpi-systems.com